Case studies

Learn top tips from other tourism businesses on running a successful business and improving your customer experience.

Attraction case study: Roman Baths

Attraction case study: The Whitworth Art Gallery

Guest accommodation case study: Old Swan & Minster Mill

Hotel case study: Crewe Hall

Pub case study: Cartford Inn

Restaurant case study: La Locanda Ristorante Italiano

Self-catering case study: Wolds Edge Holiday Lodges